How do I send large files?

Need help sending your files?
A step by step user guide is available directly on our file transfer form by clicking on "display help".

How do I send files to contacts?

1. Add files

To start and add files to send, you should click on "start". You can then select files to be sent by clicking on "add files" on our form available on the site's homepage. You can also select a folder to send, if your internet browser is compatible.

2. Add your contacts' e-mail addresses

Once you've selected your files, you can add the e-mail addresses of your recipients in the field "e-mail from your contacts" in several different ways. E-mail addresses added to your transfer will be displayed above the field "e-mails from your contacts".
Enter your contacts' e-mail addresses. Confirm the entry by pressing the space bar, "Enter" on your keyboard, or by clicking outside the field. You can also add several e-mail addresses at once if you separate them with ";" or ",".
You can cancel the entry of a previously added e-mail address by clicking on it.

2.1 Using the address book

If you have a TransferNow Premium account, you can use your address book to easily select your recipients and add them to your file transfer. You can also use the search feature to easily find a contact.
As a default setting, we automatically add the e-mail addresses you usually send files to from you address book. You can disable this feature from your address book in your Premium user interface.

2.2 Using a contact list

If you have a TransferNow Premium account, you can use your previously created contact lists in your Premium user interface to send files faster to the same group of recipients.

3. Add your email address

After you've entered your recipients' e-mail addresses using the "e-mails from your contacts" field, your address book, or your contact lists, you will need to enter your own e-mail address so you can get a copy of the information in your file transfer.

4. Add a subject (optional)

You can specify a subject for your file transfer in order to make it more easily identifiable for your contacts and recipients. The subject will be used in the subject line and content of the emails we send to your recipients to inform them that files are available as well as on the download page of your transfer. The subject will also be specified on the ZIP format folder gathering all your files when one of your recipients downloads all the files of the transfer.

5. Add a message (optional)

You can add a message for your recipients. This message will be displayed in the content of the emails we send to your recipients to inform them that files are available for download.

6. Add a password (optional)

You can secure access to your file transfer by adding a password by clicking on "add a password". Enter your password and confirm your password and validate by clicking on "save". You will be the only one to know the password associated with your file transfer. We do not send the password tor your recipients. You must tell the password to your contacts and recipients so they can access the files.

7. Defer file transfer (optional)

You can choose to delay the start date of availability of your file transfer by clicking on "customize transfer length". To do this, simply move the sliders on the available date bar. The first slider sets the start date, which you can delay (default setting is immediate transfer). The second slider sets the expiration date of your file transfer.

8. Choose the life span of the transfer (optional)

You can choose the expiration date for your file transfer by clicking on "customize transfer length". To do this, simply move the sliders on the available date bar. The first slider sets the start date, which you can delay (default setting: immediate transfer). The second slider sets the expiration date of your file transfer.

9. Confirm the file transfer

Once you have selected your files, added your recipients and entered you e-mail address you can validate your file transfer by clicking on "validate".
To save time, you don't have to wait for the upload of your files to validate your file transfer. Once your file transfer is complete, you will receive a recap e-mail with all the information on your transfer.

How can I generate and get a sharing link?

1. Add files

To start and add files to send, you should click on "start". You can then select files to be sent by clicking on "add files" on our form available on the site's homepage. You can also select a folder to send, if your internet browser is compatible.

2. Add transfer name (optional)

You can set a name for your file transfer in order to make it more easily identifiable. The name of the transfer will be used on the download page of your file transfer. The name of the transfer will also be used when creating a ZIP format folder including all of your files when a user downloads all the files at once.

3. Customize the transfer link (optional)

You can choose to customize your file transfer link to make it more easily identifiable when you share it.

4. Add your email address

Enter your email address so we can send you a copy of your transfer's information.

5. Add a password (optional)

You can secure access to your file transfer by adding a password by clicking on "add a password". Enter your password, confirm it and validate by clicking on "save". You will be the only one to know the password associated with your file transfer. You must tell the password to your contacts and recipients so they can access the files.

6. Defer file transfer (optional)

You can choose to delay the start date of availability of your file transfer by clicking on "customize transfer length". To do this, simply move the sliders on the available date bar. The first slider sets the start date, which you can delay (default setting is immediate transfer). The second slider sets the expiration date of your file transfer.

7. Choose the life span of the transfer (optional)

You can choose the expiration date for your file transfer by clicking on "customize transfer length". To do this, simply move the sliders on the available date bar. The first slider sets the start date, which you can delay (default setting: immediate transfer). The second slider sets the expiration date of your file transfer.

8. Confirm the file transfer

Once you have selected your files, added your recipients and entered you e-mail address, you can validate your file transfer by clicking on "validate".
To save time, you don't have to wait for the upload of your files to validate your file transfer. Once your file transfer is complete, you will receive a recap e-mail with all the information on your transfer.
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